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Careers

About fastjet

With ambitious plans to create Africa’s first pan-continental airline, fastjet has introduced international standards of safety, quality, security and reliability with over 90% of all flights arriving on time. Established in 2012, fastjet has flown over 1,000,000 passengers with 35% being first time flyers benefitting from domestic fares as low as $20. Of the 300,000 social media followers fastjet has over 100 customers who have flown as frequently as 50 times!

Low-cost is quite simply the avoidance of costly frills, offering customers the lowest possible fares in addition to pay-as-you travel extras. This affords passengers the flexibility to pay for additional services such as a bag or refreshment rather than having to pay for it regardless whether you want it or not.

Company Values

Safety and Security……Uncompromisingly our number 1 priority

Reliability……..We won't let you down

Pushing the Boundaries……….The "peoples champion" bringing affordable travel throughout Africa

Value for Money…….Surprisingly great quality

Honesty and Integrity…….in everything we do

Efficiency…….Working smart to bring you smart travel

Respectful……we value the benefits diversity brings

fastjet Zambia Limited

As part of the wider fastjet group of companies fastjet Zambia Limited plans to commence flight operations in Zambia from mid 2015. We’re looking for people who not only share our values but are customer centric and comfortable with driving or implementing change by championing fastjet’s innovative business model and approach to aviation. Preference will be given to applicants from the jurisdictions concerned, who meet the required criteria.

We want people who share our vision and excitement about being leading edge with low cost and excellent quality service.

Key Post holders

Accountable for Business Performance

Director of Flight Operations (Zambia)

The Director of Flight Operations is responsible for directing the management of flight operations, training, in-flight services, operations control & technical services in compliance with applicable regulatory requirements and conditions set out by fastjet; maintaining an effective organisational structure within the Operations divisions of the airline.

The ideal candidate will have strong leadership, interpersonal, customer service and collaboration skills; ability to create and adhere to budgets; and a passion for safety, training and education.

Qualifications:

  • BA/BS degree or equivalent work experience.
  • Educational skills and certificates commensurate with the position.
  • Holder of an ATPL, Minimum of 5 year experience as Captain

Knowledge, Skills and Experience:

  • Minimum of 3 years experience in an airline management role.
  • Have a demonstrable high level understanding of all essential flight operations and regulatory requirements.
  • Have proven leadership and interpersonal skills commensurate with the position.

Safety and Quality

The Head of Safety & Quality reports to the Accountable Manager and is responsible for the safety and quality management systems of the airline, ensuring compliance with, and the adequacy of, procedures required to ensure safe operational practices.

The ideal candidate will have excellent analytical, administrative and organisational skills; with a strong passion for safety and quality.

Qualifications:

  • BA/BS degree or equivalent work experience.
  • Educational skills and certificates commensurate with safety management and quality / compliance.

Knowledge, Skills and Experience:

  • Minimum of 3 years experience in an airline safety management role.
  • Have a demonstrable high level understanding of all essential flight operations and regulatory requirements.
  • Have proven leadership and interpersonal skills commensurate with the position.

Chief Pilot

Reporting to the Director of Flight Operations, the Chief Pilot shall be accountable for the performance, training and welfare management of the Flight Crew.

The ideal candidate will have excellent administrative, interpersonal, communication and collaboration skills; with a strong ability to motivate and manage personnel.

Qualifications:

  • BA/BS degree or equivalent work experience.
  • Educational skills and certificates commensurate with the position.
  • Holder of an ATPL, Minimum of 5 year experience as Captain with training background.

Knowledge, Skills and Experience:

  • Minimum of 2 years experience in an airline management role.
  • Have a demonstrable high level understanding of all essential flight operations.
  • Have proven leadership, training and interpersonal skills commensurate with the position.

Head of Technical

Reporting to the Director of Flight Operations, the Head of Technical shall be responsible for managing all aspects of technical, maintenance and airworthiness. 

Ideal candidate will have excellent interpersonal, communication and collaboration skills; with a strong ability to motivate and manage personnel working within the Technical divisions of the airline.

Qualifications:

  • BA/BS degree or equivalent work experience.
  • Holder of an Aviation Maintenance Technician (AMT) licence with relevant airframe and powerplant ratings. 

Knowledge, Skills and Experience:

  • Minimum of 3 years experience in maintaining Airbus A320, including 1 year in supervisory experience and in the capacity of returning aircraft to service.
  • Have a demonstrable high level understanding of technical and maintenance requirements.
  • Have demonstrable management and administrative skills commensurate with the position.

Postholder Applications: Please send you CV with a covering letter to:  careers@fastjet.com

Flight Operations

Flight Deck and Cabin Crew

Captains

Our Captains will be Zambian Nationals or Residents with the required work permits. The minimum qualification requirements for pilots to act as Commander of a Commercial Air Transport flight on Multi-Pilot aircraft are:

  •      Zambian Civil Aviation Authority ATPL
  •      Class 1 medical
  •      Total of 4,500 hours
  •      1,000 hours Pilot In Command on Jet above 20T
  •      1,000 hours Electronic Flight Instrument System
  •      2,000 hours multi engine Command

First Officers

First officers will be Zambian Nationals or Residents with the required work permits. The minimum qualification requirements for pilots to act as First Officer Commercial Air Transport flight on Multi-Pilot aircraft are:

  •      Zambian Civil Aviation Authority ATPL
  •      Class 1 medical
  •      Total 1,000 hours
  •      500 hrs Electronic Flight Instrument System
  •      500 hours multi engine

Flight deck applications: Please send your applications to careers@fastjet.com

Head of Cabin Crew

The Head of Cabin Crew shall report to the Director of Flight Operation on all matters relating to the performance, training and welfare of Cabin Crew.

Ideal candidate will have excellent interpersonal, administration and coaching skills; with a strong ability to train, motivate and manage personnel.

Knowledge, Skills and Experience:

  • Minimum of 5 years experience as cabin crew, including 3 years in a management or leadership role.
  • Previous experience in recruitment and training.
  • Have demonstrable management and administrative skills commensurate with the position.
  • Have demonstrable leadership, motivation and administrative skills commensurate with the position.

Cabin Crew

At fastjet we are passionate about offering exceptional customer service and our Cabin Crew are responsible for ensuring our customers have a safe and excellent service experience when flying with us.

Our cabin crew represent the fastjet brand with their friendly, helpful, efficient, loyal and impeccable image and interpersonal skills.

Minimum requirements include:

  •      Minimum age 18 years
  •      College education or graduate
  •      An excellent command of spoken and written English
  •      Excellent communication and interpersonal skills
  •      Must be holder of a cabin crew license issued by the Zambian Civil Aviation Authority
  •      Zambian Resident

Senior Cabin Crew

Applicants with the above minimum criteria and with more than three years flying experience will be considered for the role of Senior Cabin Crew.

Cabin Crew Applications: Please send you CV with a full length photo to: careers@fastjet.com

Commercial Operations

Sales and Marketing

Sales and Customer Service Team Leaders

The Sales and Customer Service Team Leader will contribute to the profitability of fastjet Zambia Limited by delivering ticket and ancillaries revenues at the airport and in sales offices, ensuring that all staff work to required standards of sales conversion and delivering ‘best in class’ customer service. Reporting to the Commercial Manager, the minimum requirements for this key commercial role are:

  •      Minimum age 21 years.
  •      University Degree or equivalent.
  •      An excellent command of spoken and written English.
  •      Excellent communication and interpersonal skills.
  •      Zambian Resident or required work permit.
  •      Previous airline experience would be useful.

Sales Executives

The Sales Executives will contribute to the profitability of fastjet Zambia Limited by delivering against sales and service targets and the required standards of sales conversions and customer service as defined by brand standards and appropriate policy documents. The ability to improve the customer experience by upselling additional products will be key to achieving commission earnings.

  •      Minimum age 21 years.
  •      University Degree or equivalent.
  •      An excellent command of spoken and written English.
  •      Excellent communication and interpersonal skills.
  •      Zambian Resident or required work permit.
  •      Experience in a fast paced sales environment is a must.

Commercial Applications: Please send you CV with a covering letter to:  careers@fastjet.com

Ground Operations

Head of Ground Operations

Head of Ground Operations will report to the Director of Flight Operations on all matters relating to Ground Operations compliance, Training and development of ground staff, maintenance and development of airport & 3rd party supplier relationships.

Knowledge, Skills and Experience:

  • BA/BS degree or equivalent or minimum of 5 years Airline or Airport Operations experience of which 3 years’ experience in a proven airline management role.  Change management and motivational competencies are particularly relevant to this role.
  • Have a demonstrable high level understanding of all essential ground operations and regulatory requirements with the ability to manage 3rd Party suppliers and Service level agreements.
  • Have demonstrable leadership, commercial acumen and administrative skills commensurate with the position
  • Excellent spoken and written English, networking and relationship management skills
  • Strong project management and time management skills, able to act on own initiative and deliver quality, time based results.

Operations Duty Supervisor (H24 Shift role)

Operations Duty Supervisor role will report to the Head of Ground Operations as part of the H24 Operations team.  The role is responsible for maintaining the H24 operational over-sight and co-ordination of all matters relating to aircraft and airport operations.

Knowledge, Skills and Experience:

  • Minimum age 21 years.
  • University Degree or equivalent.
  • Excellent spoken and written English skills
  • Computer literate
  • Previous Experience in an Airline or Ground Handling Agent operations environment.
  • Knowledge of Aviation weather, Flight planning and crew Flight time limitations (FTL)
  • A team player who is able to demonstrate a flexible, enthusiastic and adaptable attitude.

Ground Operations Applications: Please send you CV with a covering letter to:  careers@fastjet.com