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Customer Satisfaction Survey

At fastjet, we're dedicated to providing the best flying experience in Africa - and we need your help to do that. By answering this questionnaire, you're helping us to improve our services.

Personal details

All answers are treated in the strictest confidentiality. View our Privacy Policy

Your flight today

Booking your flight

3. Did you feel you were given enough information about your flight when booking?

4. If no, what information was missing?


1. Did you find pre-flight baggage information clear?

Medical and Special Requirements

Improving our services

Where you heard about fastjet