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To our loyal customers

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To our loyal customers

fastjet announces route suspensions as part of ongoing turnaround programme

We are sorry to announce the suspension of three routes between Dar es Salaam in Tanzania and Entebbe in Uganda, Dar es Salaam and Nairobi in Kenya, as well as between Victoria Falls in Zimbabwe and Johannesburg in South Africa, effective as of Monday, 5 December 2016.

The suspension of the routes is part of the company’s ongoing turnaround program in pursuit of long term sustainable financial structures for its businesses in Tanzania and Zimbabwe.

The turnaround program - under the guidance of recently appointed fastjet plc CEO, Nico Bezuidenhout - included a review of the fastjet fleet, both the size and type of aircraft operated, the frequency of flights on specific routes, as well as the actual routes flown.

Under the direction of fastjet management, the turnaround program for fastjet is progressing well, with a reduction of operating costs and overheads, fleet realignment, and flight frequency on identified routes, all yielding financial benefits.

After careful consideration of all possible options, fastjet has regrettably made the difficult decision that a small number of route suspensions still needed to be effected.

The specific routes to be suspended were chosen due to low passenger demand, as well as inefficient utilisation of fastjet’s existing and planned aircraft fleet; as such they were not commercially viable in the present economic environments of both Tanzania and Zimbabwe.

fastjet apologises for the disruption and inconvenience caused to all passengers affected by the route suspensions. All passengers will receive full refunds for any flights already booked and paid for on the three suspended routes.

fastjet notes that suspending these routes opens the opportunity to add extra capacity onto existing routes and will advise of these plans as soon as they are confirmed.

fastjet’s route network now comprises of domestic Tanzanian routes between Dar es Salaam and Mwanza, Kilimanjaro, Mbeya and Zanzibar, international routes from Tanzania to Johannesburg, Lusaka and Harare, and two routes from its Zimbabwe base in Harare to Victoria Falls and Johannesburg.

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