Terms and Conditions

0. Introduction

1. Definitions

2. Applicability

3. Bookings and Tickets

4. Fares, Taxes, Fees and Charges

5. Onward Connections

6. Check-In and Boarding

7. Fitness to Fly

8. Guests with Special Requirements

9. Refusal and Limitation of Carriage

10. Baggage

11. Priority Boarding

12. Schedules, Delays, Cancellation of Flights

13. Refunds

14. On Board Conduct

15. Arrangements for Additional Services

16. Smoking

17. Inability to Provide Carriage

18. Travel Documentation

19. Liability for Damage

20. Time Limitation on Claims and Actions

21. Other Conditions

22. Interpretation