As part of our Customer Appreciation Month we are pleased to announce the launch of our new Rewards offer, which will award our frequent travellers with free flights on any of our domestic and international network.
Those travellers who fly 20 or more flights within a prescribed six-month period will automatically qualify for two free flights on any flight across our network on dates of their choice. Terms and Conditions will apply.
We are excited to have launched this offer during our Customer Appreciation Month, with multiple initiatives still to be announced throughout the month that will demonstrate our appreciation for all our customers.
TERMS AND CONDITIONS – REWARDS SCHEME
- Two (2) free one-way flights is limited to customers who have flown more than 20 flights on fastjet during the following prescribed six (6) month periods:
- Period 1 - 31 July 2019 to 31 December 2019
- Period 2 - 01 January 2020 to 31 July 2020
- Free flights may be claimed on any domestic or international services of fastjet Zimbabwe Ltd, subject to availability, with the validity period. Validity periods are defined as any date no later than six (6) months from the end of each six (6) month period prescribed above.
- Travel is only permitted on any domestic or international services of fastjet Zimbabwe Limited.
- The offer is limited to a maximum of two (2) flight sectors only within the validity period, no extensions will be granted.
- To redeem the reward, a minimum of three (3) working days’ notice is required.
- Reward flights must be redeemed directly through fastjet and will not be supported by a Travel Agent.
- Requests for reward flights must be submitted via email to [email protected]. Customers must include their preferred contact details, full name and surname.
- Requests will be supported Monday to Friday from 08h30 to 17h00 only.
- Redeemed travel is subject to availability and seats may not be available on all flights.
- Changes to a secured booking(s) shall not be permitted once travel arrangements are confirmed.
- Reward flights are non-transferable and at no time may they be purchased, sold or bartered or otherwise exchanged for a cash value or sold or traded on any auction website.
- The ValueFlyer fare conditions shall apply.
- Unused rewards and shall be forfeited and unused bookings are non-refundable.
- Fastjet reserves the right to amend or change these conditions without any prior notification.
Travel shall remain subject to the standard Terms and Conditions of Carriage which may be viewed on www.fastjet.com