TRAVEL ADVISORY – FLIGHT CANCELLATIONS FOR 20 AND 22 JULY 2019

 

HARARE, ZIMBABWE| 22 JULY 2019| 13:00 LOCAL TIME

RE: DISRUPTIONS TO FLIGHT SCHEDULES

 

Harare, Zimbabwe – fastjet Airlines Zimbabwe extends their apologies to their Customers for the unintended inconveniences realised due to technical maintenance action on their aircraft, which has resulted in some recent flight disruptions.

Owing to a prearranged aircraft maintenance schedule together with an inadvertent technical fault on a subsequent aircraft, fastjet prioritised the safety of their customers and crew - resulting in ad-hoc flight disruptions. Customers have been kept informed and updates were issued through the company website and social media pages.

fastjet would like to apologise for the inconveniences experienced by customers. Fastjet Airlines Zimbabwe, and their technical team remain resolute to the regulated requirement of all aircraft maintenance and are working to resolve any matters within the shortest time permissible. 

Fastjet’s safety values remain a top priority and extend reassurance to all their Customers that this shall not be compromised, and hence decisions affecting flight schedules. Customers are advised that the airline may continue to implement flight changes as may be required, in accordance with the airlines service and business contingency plans.

Customer assistance and support is available through the fastjet Call Centre. Contact details and hours of operation are as follows:

Monday to Friday 08:00 to 17:00 (Central Africa Time)

  • Zimbabwe: +263 (0) 867 700 6060

  • South Africa: +27 (0) 10 448 0888

Monday to Friday 09:00 to 17:30 (UK Time)

  • United Kingdom: +44 (0) 207 644 6117

 

For further updates, please refer to our website (www.fastjet.com) or follow us on  FacebookTwitter or Instagram.

 

Fastjet apologises for the inconvenience.  

Corporate Communications

 


 

UPDATE: 23 JULY 2019, 15:30 LOCAL TIME

HARARE, ZIMBABWE| 23 JULY 2019| 15:30 LOCAL TIME

RE: TRAVEL ADVISORY – FLIGHT DISRUPTIONS

 

Fastjet Zimbabwe (FN) informs its passengers that all flight schedules with effect today, Tuesday 23 July shall be operated as scheduled.

 

Rebooking assistance for those affected by flight disruptions, for the period of 19 to 22 July, will be available up to and including 31 July 2019.

 

Further assistance is available through our Call Centre. Contact details and hours of operation are as follows:

Monday to Friday 08:00 to 17:00 (Central Africa Time)

  • Zimbabwe: +263 (0) 867 700 6060

  • South Africa: +27 (0) 10 448 0888

Monday to Friday 09:00 to 17:30 (UK Time)

  • United Kingdom: +44 (0) 207 644 6117

 

For further updates, please refer to our website (www.fastjet.com) or follow us on FacebookTwitter or Instagram.

 

Fastjet Airlines Zimbabwe extend their gratitude to all passengers for their understanding during the period of disruption.

Corporate Communications

 

 

UPDATE: 22 JULY 2019, 14:30 LOCAL TIME

HARARE, ZIMBABWE| 22 JULY 2019| 14:30 LOCAL TIME

RE: TRAVEL ADVISORY – FLIGHT DISRUPTIONS

 

Fastjet Zimbabwe (FN) informs its Guests of the latest flight status travel updates

 

CANCELLED FLIGHTS

MONDAY, 22 JULY 2019

A. FROM HARARE (HRE) to JOHANNESBURG (JNB)

  1. 22 July Flight FN 8337            From Harare (HRE) to Johannesburg (JNB) to STD: 18:55

B. FROM JOHANNESBURG (JNB) TO HARARE (HRE)

  1. 22 July Flight FN 8338            From Johannesburg (JNB) to Harare (HRE) STD: 21:05

 

NEW FLIGHT DEPARTURE TIMES

MONDAY, 22 JULY 2019

A. FROM HARARE (HRE) to JOHANNESBURG (JNB)

  1. 22 July Flight FN8333            From Harare (HRE) to Johannesburg (JNB) STD: 15:05

  2. 22 July Flight FN8335            From Harare (HRE) to Johannesburg (JNB) STD: 19:20

B. FROM JOHANNESBURG (JNB) TO HARARE (HRE)

  1. 22 July Flight FN8336            From Johannesburg (JNB) to Harare (HRE) STD: 17:15

 

Further assistance is available through our Call Centre. Contact details and hours of operation are as follows:

Monday to Friday 08:00 to 17:00 (Central Africa Time)

  • Zimbabwe: +263 (0) 867 700 6060

  • South Africa: +27 (0) 10 448 0888

Monday to Friday 09:00 to 17:30 (UK Time)

  • United Kingdom: +44 (0) 207 644 6117

 

For further updates, please refer to our website (www.fastjet.com) or follow us on follow us on FacebookTwitter or Instagram.

 

Fastjet apologises for the inconvenience. 

Corporate Communications

 

 

 

19 JULY 2019, 16:30 LOCAL TIME

HARARE, ZIMBABWE| 19 JULY 2019| 16:30 LOCAL TIME

RE: TRAVEL ADVISORY – FLIGHT CANCELLATIONS

 

Fastjet Zimbabwe (FN) informs its Guests of the cancellation and new departure times of the flights detailed below for Saturday, 20 July 2019, due to technical reasons. 

 

THE FOLLOWING FLIGHTS ARE CANCELLED

SATURDAY, 20 JULY 2019

  1. 20 July Flight FN 8332            From Johannesburg (JNB) to Harare (HRE) STD: 08:35

  2. 20 July Flight FN 8337            From Harare (HRE) to Johannesburg (JNB) STD: 18:55

  3. 20 July Flight FN 8003            From Harare (HRE) to Victoria Falls (VFA) STD: 16:00

  4. 20 July Flight FN 8004            From Victoria Falls (VFA) to Harare (HRE) STD: 17:40

 

All Guests affected by the cancellations shall be rebooked onto the next available flight to their scheduled destination, or alternatively a flight of their choice for travel up to fourteen (14) days of the intended original date of travel. Change fees will be waivered. 

 

THE FOLLOWING FLIGHTS HAVE A NEW FLIGHT DEPARTURE TIME

SATURDAY, 20 JULY 2019

  1. 20 July Flight FN8333            From Harare (HRE) to Johannesburg (JNB) STD: 13:10

  2. 20 July Flight FN8334            From Johannesburg (JNB) to Harare (HRE) STD: 15:20

  3. 20 July Flight FN8335            From Harare (HRE) to Johannesburg (JNB) STD: 17:30

  4. 20 July Flight FN8336            From Johannesburg (JNB) to Harare (HRE) STD: 19:40

 

Further assistance is available through our Call Centre. Contact details and hours of operation are as follows:

Monday to Friday 08:00 to 17:00 (Central Africa Time)

  • Zimbabwe: +263 (0) 867 700 6060

  • South Africa: +27 (0) 10 448 0888

Monday to Friday 09:00 to 17:30 (UK Time)

  • United Kingdom: +44 (0) 207 644 6117

 

For further updates, please refer to our website (www.fastjet.com) or follow us on  FacebookTwitter or Instagram.

 

Fastjet apologises for the inconvenience.  

Corporate Communications