FlexiGo

Flexi-Go offers our customers greater flexibility and peace of mind when booking their fastjet flight.

We understand that life sometimes gets in the way of travel plans so to make it easier on our customers, we offer three options under the “Flexi-Go” banner that assist you in facilitating changes at short notice if you arrive early or are unable to make your flight. 

 

GoEarlier

This offer is suited for customers who arrive well-ahead of the check-in time for a flight. Customers have the option to travel earlier on the preceding flight, arriving at their destination early.

Customers must register at the Airport for the preceding flight on a “Standby” basis. Just before check-in finalises and subject to available seat space, customers will be accepted for travel and will be issued with a boarding pass.

Valid for travel on the same day only.
 Valid for travel on the same route only.
 Available at the Airport only, up to one hour before the earlier departure time.
No Fare Difference Change Fees waived until 30/06/21 Standard Fare rules, and Terms & Conditions of Carriage apply.

GoLater

Customers who arrive late or miss their flight may travel on a later flight up to 72 hours from their original travel date & time.

Customers must register at the Airport for their flight of choice for travel on a “Standby” basis. Just before check-in finalises and subject to available seat space, customers will be accepted for travel and will be issued with a boarding pass.

Valid for travel up to 72 hours from the original travel date
& time.
 Valid for travel on the same route only.
 Available at the Airport only, up to one hour before the earlier departure time.
No Fare Difference Change Fees waived until 30/06/21 Standard Fare rules, and Terms & Conditions of Carriage apply.

GoFirm

Customers who arrive late or miss their flight may rebook a confirmed flight of choice for a future travel date.

Customers that No Show for their flight must amend their booking within 72 hours of their original flight time at any fastjet Airport sales desk, travel shop or via the Call Centre.

Valid for travel on future date and time of choice.
 Valid for travel on the same route only.

 Bookings must be modified within 72 hours of the date & time of departure of original flight.

No Fare Difference  Change Fees apply Standard Fare rules, and Terms & Conditions of Carriage apply.