11. Priority Boarding

11.1 Refund Policy

11.1.1 Priority Boarding is not refundable.


11.2 Entitlement

11.2.1 Guests holding priority issued Boarding passes are encouraged to Board first.

11.2.2 Priority Boarding Guests may present themselves at the front of the queue if they are not present when Boarding commences.


11.3 Booking & Availability

11.3.1 Priority Boarding can only be pre-booked and prepaid at the applicable fees and charges, and Guests will not be able to otherwise obtain same at the airport.

11.3.2 Priority Boarding is only available for travel for departures within Tanzania as well as between Harare/Lusaka and Dar es Salaam.