2. Applicability

2.1    GENERAL


2.1.1    These Terms and Conditions apply to each Booking You make with Us and identify any liability We may have in relation to that Booking. Each Supplier You might have bought a service or product from, where We acted as a disclosed agent, may have its own terms and conditions. Please ensure that You have familiarised Yourself with such terms and conditions, if applicable, and that You are in agreement therewith before buying a product from a Supplier through Us. We accept no liability or responsibility of any nature whatsoever for the performance, or failure to perform, of any Supplier or any loss or Damage suffered by You resulting from or relating to the services or products purchased from such Supplier. 

2.1.2    A binding contract comes into place between You and Us once payment in respect of Your Booking is made to Us timeously and in full. This applies to any services, whether those where We act as a principal or those between You and a Supplier from which You have purchased a product or service, where We acted as a disclosed agent.

2.1.3    In respect of carriage of Guests, an individual or collective document of carriage will be delivered containing:

(i)    an indication of the places of departure and destination;
(ii)    if the places of departure and destination are within Zimbabwe or within Mozambique, one or more agreed stopping places being within the territory of another State, an indication of at least one such stopping place.

2.1.4    Any other means which preserves the information indicated in sub clause 2.1.3 may be substituted for the delivery of the document referred to in that sub clause. If any such means are used fastjet shall offer the Guests a written statement of the information.

2.1.5    We will provide You with a baggage identification tag for each piece of checked Baggage at check-in.

2.1.6    Except as provided in Articles 2.2, 2.3 and 2.4, Our Terms and Conditions apply only on those flights, or flight segments, where any of Our Airline Designator Code (FN)is indicated in the carrier box of the Ticket for that flight. The terms and conditions contained within the Ticket, Your Itinerary/Receipt or any ticket wallet provided pursuant to a Booking shall form part of these Terms and Conditions. If You have booked an onward flight with Us or another carrier, that agreement of carriage constitutes a separate contract and does not form part of Our agreement with You. We do not accept any liability for missed onward carriage on a subsequent flight with Us or on a flight on another carrier, whatsoever and howsoever arising.




2.2.1    If carriage is performed pursuant to a charter agreement, these Terms and Conditions apply only to the extent that they have been incorporated by reference or otherwise in the charter agreement or the charter ticket issued to You.

2.2.2    On some services we may have arrangements with other airlines known as codeshares or interline agreements. With a codeshare, even if you have a reservation with Us and hold a ticket showing the FN (fastjet) airline designator code for the flight, another airline may operate the aircraft. 

2.2.3    If an interline or codeshare applies to your flight, We or our Authorised Agents will let You know if We or another airline will be operating the flight at the time you make a reservation. 

2.2.4    With an interline arrangement transportation is governed by the ticketing airline’s terms and conditions of carriage.

2.2.5    With a codeshare arrangement transportation is governed by the operating airline’s terms and conditions of carriage. 




2.3.1    If these Terms and Conditions are inconsistent with any law (for example any Convention) that applies to Your contract of carriage with Us, the applicable law will apply to the extent of such inconsistency only. If any provision of these Terms and Conditions is invalid under any applicable law, the other provisions shall nevertheless remain valid.




2.4.1    Except as otherwise provided in these Terms and Conditions, in the event of any conflict between these Terms and Conditions and any other regulations We may have dealing with particular subjects, these Terms and Conditions shall prevail.