20. Time Limitation On Claims And Actions

20.1 Notice Of Claims

20.1.1 Acceptance of Baggage by the Guest without complaint at the time of delivery is sufficient evidence that the Baggage has been delivered in good condition and in accordance with the Conditions of Contract, unless You prove otherwise.

20.1.2 If You wish to file a claim or an action regarding damage or loss to Checked Baggage and/or its content, You must notify Us as soon as You discover such damage or loss by following our applicable procedures and completing the required claims forms, and at the latest, (i) within seven (7) days of receipt of the Baggage in respect of international travel and (ii) within 24 hours in respect of domestic travel. If You wish to file a claim or an action regarding delay of Checked Baggage You must notify Us within seven (7) days from the date the Baggage has been placed at Your disposal. Every such notification must be made in writing and dispatched immediately after discovery of the damage, loss or delay in question and within the time limits aforesaid.

 

20.2 Limitations Of Actions

20.2.1 Unless inconsistent with applicable laws, any right to submit a claim for damage or loss shall be extinguished if an action is not brought within two years of the date of arrival at destination, or the date on which the aircraft was scheduled to arrive, or the date on which the carriage actually terminated. The law of the court where the case is heard shall determine the method of calculating the period of limitation.