4. Fares, Taxes, Fees And Charges

4.1    FARES

4.1.1    Fares apply only for carriage from the airport at the point of origin to the airport at the point of destination. Fares do not include any ground transport services between airports and between airports and town terminals. Your fare will be calculated in accordance with Our applicable Tariff in effect on the date on which payment for Your Ticket is received by Us.

4.2    TAXES

4.2.1    Any taxes or charges, imposed by any government or other authority, or by the operator of an airport, shall be payable by You in addition to the fares. At the time You purchase Your Ticket, You will be advised of taxes not included in the fare, most of which may be shown separately on the Ticket You acknowledge that the taxes imposed on air travel and related services are constantly changing and can be imposed or changed after the date of Ticket issuance. If there is an increase in a tax, fee or charge shown on the Ticket, or if a new tax, fee or charge is imposed even after Ticket Issuance You will be obliged to pay it before You may Board for the relevant flight. Similarly, in the event any taxes, fees or charges, which You have paid to Us at the time of Ticket issuance, are abolished or reduced such that they no longer apply to You, or a lesser amount is due, You will be entitled to claim a refund. If You do not use Your Ticket, You will be entitled to claim a refund of any governmental taxes only, less a refund administration fee as set out in our Fees and Charges schedule.


4.3.1    Fares and taxes are payable in US Dollars or the currency indicated by Us or Our Authorised Agent at or before the time payment is made (for example, because of the non-convertibility of the local currency) ("pricing currency"). We may, in Our sole and absolute discretion, accept payment in any other currency.

4.3.2    Guests who pay for their flight(s) with credit and/or debit cards or charge cards billed in a currency other than the pricing currency will be charged by their card issuer in the currency of issue of the card. You will be liable for these charges and acknowledge that We have no control over the exchange rates or other charges, which may be imposed by the card issuer.

4.3.3    When booking on Our Website You may be offered the option to pay in the currency of Your credit card where it differs from Our pricing currency. Due to various reasons (including, but not limited to, unsupported currencies or maintenance) this option may not always be available to You, and You accept that We have no obligation to offer this option to You.

4.3.4    The conversion rates used to convert US Dollars to the local “pricing currency” may change from time to time and We reserve the right to vary the fares comprised in any Tariff at any time. Accordingly, a fare for any flight is not guaranteed until the Ticket for such flight has been issued and We have received full payment in respect thereof. 

4.3.5    Fastjet charges a 2.5% transaction fee for all purchases made with a credit and debit card. 

4.3.6    Cash payment will incur an additional charge, determined by Us from time to time.

4.3.7    Bookings made, or payment received via the fastjet call centre or through Our Authorised Agent(s) will carry an additional charge, determined by Us from time to time.



4.4.1    The ‘New Booking Fee’ is a fee per passenger booked which applies on Bookings made through and payments done at either Our call centre or one of the fastjet Authorised Agents. This also allows Guests who book online to secure a fare for a Booking for a period of time (the "Hold Period"). During the Hold Period, the fare will not change, with the exception of changes to local “pricing currencies” or increases to governmental and airport charges, provided the fare and all taxes are paid in full before the end of the applicable Hold Period. 


4.5.1    To qualify for a group quotation, a minimum of ten (10) passengers is required to travel together throughout the journey (i.e. from the point of departure to the final destination). In these cases, a group booking fee will apply, as determined by Us from time to time.


4.6.1    We reserve the right to charge reasonable administration fees that are not included in the price of the Ticket. Such fees will apply to special requests including, but not limited to special approved refund requests, e.g. in the event of the death of the Guest.


4.7.1    Under certain circumstances, when transacting with credit, debit or other payment cards, You may be liable to pay additional fees and charges imposed by Your card issuer. We have no control over these charges and fees and accept no liability in respect thereof.