7. Fitness To Fly

7.1 General

7.1.1 It is Your responsibility to familiarise Yourself with fastjet’s policies and requirements in respect of a Guest’s fitness to fly, which are available on our Website and/or upon request and incorporated herein by this reference.

7.1.2 A Guest remains responsible for ensuring that he/she is medically fit to fly. A Guest who has any reason to suspect, or ought reasonably to know, that they may have a condition which might be exacerbated by the normal operation of an aircraft or could cause them difficulty if they do not have medical assistance before the flight has ended, should not fly with fastjet.

7.1.3 If any Guest has any doubt whatsoever about their fitness to fly they are obliged to seek professional medical advice before making a Booking or flying with fastjet. Whenever a Guest is aware of a health condition of the type mentioned above, but have been advised that they are fit to fly provided certain precautions are taken (for example, use of medication), it is the Guest’s responsibility to ensure that all such precautions are in fact taken before, during and after their flight, and that they are able to produce written evidence in the form of a letter or certificate from a qualified Doctor or Medical Practitioner stating their fitness to fly, if requested to do so. We are entitled to refuse a Guest carriage in the event of a failure and/or refusal to produce such evidence or comply with such medical recommendations or advice.

7.1.4 Guests suffering from any condition which may be affected by travel must notify the fastjet call centre (the details of which will be available on Our Website) at the time of making the Booking. Guests will be required to complete and return a completed Medical Information Form to fastjet. fastjet will confirm the Booking in writing and provide a response based on the information disclosed on such form, which must be carried by the Guest at all times during their journey with fastjet.

7.1.5 Fastjet does not accept and is entitled to deny Boarding to any Guest suffering from infectious diseases which can be transmitted to others.

7.1.6 Regardless of the existence of a medical letter or certificate and/or the fastjet Medical Information Form in respect of the Guest, whether presented to or requested by fastjet or not, fastjet (including its directors, staff, contractors and agents) will under no circumstances be liable to the Guest for any damage, loss or expense suffered or incurred by such a Guest of any nature whatsoever and from whatsoever cause arising related to a Guest’s medical condition (whether disclosed or not) and/or fastjet’s refusal to carry a Guest as set out in this Article 7.1, and the Guest hereby indemnifies fastjet (including its directors, staff, contractors and agents) against any claim made against fastjet (including its directors, staff, contractors and agents) in this regard.

 

7.2  Medication

7.2.1 It is Your responsibility to familiarise Yourself with fastjet’s policies and requirements in respect of medication, which are available on Our Website, or upon request.

7.2.2 Some medical equipment may be allowed on board Our aircraft, however You are required to confirm the acceptability thereof with fastjet in advance, specifically if You are bringing a large piece of equipment or a large number of supplies. In such cases, please contact the fastjet call centre and consult our applicable policies.

7.2.3 Guests are advised to take their medication in their Cabin Baggage. Guests must bring a letter from their doctor/medical practitioner confirming the type of medication and what it is for.

7.2.4 Fastjet is unable to refrigerate medication on board the aircraft, and will not be obliged to permit the carriage of such medication, or be liable for any loss or damage suffered as a result of any failure to refrigerate any medication during Your journey with fastjet.

7.2.5 Fastjet staff are not permitted to administer any medicine or injections to a Guest at any time.


7.3 Needles

7.3.1 It is Your responsibility to familiarise Yourself with fastjet’s policies and requirements in respect of medical equipment, which are available on Our Website or upon request.

7.3.2 A Guest will be allowed to bring needles and syringes on board for treatment of medical conditions, subject to having a letter from the doctor/medical practitioner confirming the type of medication, the number and type of needles and syringes required, and what it is for.

7.3.3 Guests must self-administer any injections required during the flight. fastjet staff are not permitted to administer any medicine or injections at any time. The Guest shall remain responsible for the safe carriage and use of such needles and injections at all times, and indemnifies fastjet (including its directors, staff, contractors and agents) against any claim made against fastjet (including its directors, staff, contractors and agents) as a result of any loss or damages or any kind whatsoever relating to or resulting from the carriage and/or use of such needles and syringes.

7.3.4 Guests must notify the crew if they have used any needles. Fastjet cabin crew will dispose of needles safely.
 

7.4 Medical Oxygen

7.4.1 It is Your responsibility to familiarise Yourself with fastjet’s policies and requirements in respect of medical oxygen, which are available on Our Website. You will be required to produce a valid medical certificate stating that such cylinders are required for Your medical condition and that You are fit to fly.

7.4.2 Save as may be required in emergency situations, We do not provide supplementary oxygen.

7.4.3 Guests requiring oxygen for medical purposes may bring small compressed air or oxygen cylinders as hand baggage for personal medical use only, subject to the following conditions:

  • A maximum of two (2) cylinders is allowed per Guests, to be carried in the Cabin Baggage.
  • A maximum weight of 5kg gross per cylinder is allowed.
  • Each cylinder must not exceed 0.5 metres in length, with a maximum diameter of 250 mm.
  • A medical certificate from a doctor/medical practitioner is required, confirming that the oxygen is required for medical reasons and that You are fit to fly.
  • Cylinders must be placed in the overhead locker or under seat.
  • Guests must inform Our call centre before they travel, and present the oxygen cylinders at the check-in counter for inspection by Our ground staff. Guests must also inform the cabin crew of such oxygen cylinders when they board the aircraft. We are entitled to reject any cylinders which fail to comply with Our requirements stated herein and/or in Our policies, at any time prior to take-off.


7.4.4 Oxygen concentrators (either mains or battery powered) and chemical oxygen generators are not permitted on-board fastjet flights.