7.1.1 It is Your responsibility to familiarise Yourself with fastjet’s policies and requirements in respect of a Guest’s fitness to fly, which are available on our Website and/or upon request and incorporated herein by this reference.
7.1.2 You remain responsible for ensuring that You are medically fit to fly. If You have any reason to suspect, or ought reasonably to know, that You may have a condition which might be exacerbated by the normal operation of an aircraft or could cause You difficulty if You do not have medical assistance before the flight has ended, You should not fly with Us.
7.1.3 If You have any doubt whatsoever about Your fitness to fly You are obliged to seek professional medical advice before making a Booking or flying with fastjet. Whenever You are aware of a health condition of the type mentioned above, but have been advised that You are fit to fly provided certain precautions are taken (for example, use of medication), it is Your responsibility to ensure that all such precautions are in fact taken before, during and after their flight, and that You are able to produce written evidence in the form of a letter or certificate from a qualified Doctor or Medical Practitioner stating Your fitness to fly, if requested to do so. We are entitled to refuse You carriage in the event of a failure and/or refusal to produce such evidence or comply with such medical recommendations or advice.
7.1.4 If You are suffering from any condition which may be affected by travel You must notify the fastjet call centre (the details of which will be available on Our Website) at the time of making the Booking. You are required to complete and return a completed Medical Information Form to fastjet. Fastjet will confirm the Booking in writing and provide a response based on the information disclosed on such form, which You must carry at all times during Your journey with fastjet.
7.1.5 Fastjet does not accept and is entitled to deny Boarding to any Guest suffering from infectious diseases which can be transmitted to others.
7.1.6 Regardless of the existence of a medical letter or certificate and/or the fastjet Medical Information Form in respect of the Guest, whether presented to or requested by fastjet or not, fastjet (including its directors, staff, contractors and agents) will under no circumstances be liable to the Guest for any Damage, loss or expense suffered or incurred by such a Guest of any nature whatsoever and from whatsoever cause arising related to a Guest’s medical condition (whether disclosed or not) and/or fastjet’s refusal to carry a Guest as set out in this Article 7.1, and the Guest hereby indemnifies fastjet (including its directors, staff, contractors and agents) against any claim made against fastjet (including its directors, staff, contractors and agents) in this regard.
7.2.1 It is Your responsibility to familiarise Yourself with fastjet’s policies and requirements in respect of medication, which are available on Our Website, or upon request.
7.2.2 Some medical equipment may be allowed onboard Our aircraft; however, You are required to confirm the acceptability thereof with fastjet in advance, specifically if You are bringing a large piece of equipment or a large number of supplies. In such cases, please contact the fastjet call centre and consult our applicable policies.
7.2.3 You are advised to take Your medication in Your Cabin Baggage. You must bring a letter from their doctor/medical practitioner confirming the type of medication and what it is for.
7.2.4 Fastjet is unable to refrigerate medication onboard the aircraft and will not be obliged to permit the carriage of such medication or be liable for any loss or Damage suffered as a result of any failure to refrigerate any medication during Your journey with fastjet.
7.2.5 Fastjet staff are not permitted to administer any medicine or injections to any Guest.
7.3.1 It is Your responsibility to familiarise Yourself with fastjet’s policies and requirements in respect of medical equipment, which are available on Our Website or upon request.
7.3.2 You will be allowed to bring needles and syringes onboard for treatment of medical conditions, subject to having a letter from the doctor/medical practitioner confirming the type of medication, the number and type of needles and syringes required, and what it is for.
7.3.3 Guests must self-administer any injections required during the flight. fastjet staff are not permitted to administer any medicine or injections at any time. The Guest shall remain responsible for the safe carriage and use of such needles and injections at all times, and indemnifies fastjet (including its directors, staff, contractors and agents) against any claim made against fastjet (including its directors, staff, contractors and agents) as a result of any loss or damages or any kind whatsoever relating to or resulting from the carriage and/or use of such needles and syringes.
7.3.4 Guests must notify the crew if they have used any needles. Fastjet cabin crew will dispose of needles safely.
7.4.1 It is Your responsibility to familiarise Yourself with fastjet’s policies and requirements in respect of medical oxygen, which are available on Our Website. You will be required to produce a valid medical certificate stating that such cylinders are required for Your medical condition and that You are fit to fly.
7.4.2 Save as may be required in emergency situations, We do not provide supplementary oxygen.
7.4.3 Guests requiring oxygen for medical purposes may bring small compressed air or oxygen cylinders as hand baggage for personal medical use only, subject to the following conditions:
(i) A maximum of two (2) cylinders is allowed per Guests, to be carried in the Cabin Baggage.
(ii) A maximum weight of 5kg gross per cylinder is allowed.
(iii) Each cylinder must not exceed 0.5 metres in length, with a maximum diameter of 250 mm.
(iv) A medical certificate from a doctor/medical practitioner is required, confirming that the oxygen is required for medical reasons and that You are fit to fly.
(v) Cylinders must be placed in the overhead locker or under seat.
(vi) Guests must inform Our call centre before they travel, and travel present the oxygen cylinders at the check-in counter for inspection by Our ground staff. Guests must also inform the cabin crew of such oxygen cylinders when they board the aircraft. We are entitled to reject any cylinders which fail to comply with Our requirements stated herein and/or in Our policies, at any time prior to take-off.
7.4.4 Oxygen concentrators (either mains or battery powered) and chemical oxygen generators are not permitted onboard fastjet flights.