Customer Service & Call Centre

Do you need help with booking your flight? Or are you a travel agent wanting to register to use our Travel Trade Portal? Whatever you need, we are ready to assist you. Below you will find our contact details for the regions in which we operate. Give us a call.


Zimbabwe Customer Sales and Service

   +263 (0)86 77 00 60 60
   +263 (0)86 77 00 60 61

  [email protected]

Hours: Mon to Fri: 08h00 – 17h00 (GMT +2) Sat/Sun/Public Holidays: closed.

Zimbabwe Travel Trade Support


9 Phillips Avenue,

Tel: +263 (0)86 77 00 60 62

Email: [email protected]

Hours: Mon to Fri: 08h30 – 16h00
             Sat: 08h30 – 12h00
             Sun/Public Holidays: closed

Zimbabwe Airport Offices


fastjet Zimbabwe Limited

1st floor
Domestic Terminal
R. G. Mugabe International Airport

PO Box AP160,


Harare Airport: R.G. Mugabe International Airport

International Terminal Ticket Office
International Terminal
Ground Floor

Hours: Mon/Wed/Thur/Fri: 04h15 – 06h45 and 11h00 – 21h35
             Tue: 00h20 – 02h50; 04h15 – 06h45 and 11h00 – 21h35
             Sat: 00h20 – 02h50; 04h15 – 06h45; 08h45 – 11h15 and 19h00 – 21h30
             Sun: 04h15 – 06h45; 12h30 –15h00 and 17h00 – 21h30

Domestic Terminal Ticket Office
Domestic Terminal
Ground Floor

Hours: Mon/Thur/Fri: 07h00 – 11h00
             Tue/Wed: 08h30 – 11h00
             Sat: 14h00 – 16h30
             Sun: 07h00 – 10h45


Bulawayo Airport: Joshua Mqabuko Nkomo International Airport

Ground Floor

Tel: +263 (0)78 51 08 85 1

Hours: Mon/Wed: 08h30 – 16h00
             Thur: 10h00 – 19h00
             Fri/Sat: 06h00 – 14h00
             Sun: 11h00 – 20h00


Victoria Falls Airport

Shearwater Aviation Office
Victoria Falls Airport

Hours: Mon to Sun: 09h00 – 17h00

Zimbabwe Town Offices



9 Phillips Ave,

Hours: Mon to Fri: 08h30 – 16h00
             Sat: 09h00 – 12h00
             Sun/Public Holidays: closed


Victoria Falls

Shop 1 Centre,
Corner of Livingstone Way and Parkway Drive,
Victoria Falls

Hours: Mon to Sun: 09h00 – 17h00
             Public Holidays: closed


Mozambique Customer Sales and Service

   +258 (0)21 244069
   +258 (0)21 244066

   [email protected]

Mozambique Airport Offices


Maputo Airport

aeroporto de escritório
Loja nº1014
Maputo International Nr. 1011 Airport Terminal A Domestic

Tel: +258 (0)214 67280

Email: [email protected] and [email protected]

Hours: Sun to Fri: 05h30 – 18h00
             Sat: 2 hours before and 2 hours after a scheduled flight


Tete Airport

1º Floor  Aeroporto De Tete
Bairro De Chimgozi 
Estrada Nacional Nº7

Tel: +258 (0)252 20535
Cell: +258 (0)84 662 8827

Email: [email protected] or [email protected]

Hours: Mon to Fri: 10h00 - 17h00
             Sat: closed
             Sun: 14h00 - 18h00


Beira Airport

Beira Airport Ground Floor
1º Floor R/C  Aeroporto Da Beira
Rua Dos Aeroportos
Bairro 19

Tel: +258 (0)233 02703
Cell: +258 (0)84 663 0153

Email: [email protected] or [email protected]

Hours: Mon to Fri: 08h00 – 16h00
             Sat: 09h00 – 12h00
             Sun: 2 hours before and 2 hours after a scheduled flight


Quelimane Airport

Av. 25 de Junho Nº 3500
Bairro do Aerporto

Tel: +258 (0)24 218 939
Cell: +258 (0)84 672 2228

Email: [email protected] or [email protected]

Hours: Mon to Fri: 10h00 – 17h00
            Sat: closed
            Sun: 14h00 - 18h00.

Mozambique Town Offices



AV. 25 Sociedade de Geografia nº83,
6º Andar - Bloco A

Tel: +258 (0)84 0200005
       +258 (0)84 0200006

Email: [email protected] and [email protected]

Hours: Mon to Fri: 08h30 – 17h00
             Sat: 09h00 – 12h00


Flights in Mozambique are operated by Solenta Aviation Mozambique or codeshare partner Linhas Aéreas de Moçambique (LAM)​

South Africa

South Africa Customer Sales and Service

    +27 (0)10 448 0888

   [email protected]

Hours: Mon to Fri: 08h00 – 17h00 (GMT +2) Sat/Sun/Public Holidays: closed.