Baggage and other Fees and Charges

Want to know how much it costs to change a booking or add a bag? Here's what you need to know.

1. What free baggage allowance is included with my fare?

2. How many additional pieces of Checked Baggage can I add to my booking?

3. How do I add additional checked baggage to my booking?

4. How much do you charge for extra baggage?

5. How much does it cost to make changes or cancel your booking?

 

1. What free baggage allowance is included with my fare? 

 

Our ValueFlyer fares include 1 piece of Checked Baggage weighing up to 23 kg. You are also allowed to bring onto the aircraft 1 piece of Cabin Baggage and a small laptop bag or handbag.

Our FlexiFlyer fares include 2 pieces of Checked Baggage weighing up to 23 kg each. You are also allowed to bring onto the aircraft 1 piece of Cabin Baggage and a small handbag or personal item is permitted comprising of dimensions not exceeding 40cm x 30cm x 15cm

Should your Cabin Baggage exceed 7 kg or the prescribed dimensions you will be required to check it in and pay a standard extra bag fee.

Should your Checked Baggage exceed 23 kg it will be classified as excess weight and you will be charged a fee for each additional kilogram up to 32 kg. Visit the Fees and Charges section for further information.

 

2. How many additional pieces of Checked Baggage can I add to my booking?

 

All fastjet fares include a free Checked Baggage allowance. Fastjet passengers may travel with one (1) additional piece of Checked Baggage in excess of the free baggage allowance subject to our fees and charges. Checked Baggage may include sports equipment or musical instruments.

 

3. How do I add additional checked baggage to my booking?

 

You can purchase a maximum of 1 additional piece of Checked Baggage either online, through the fastjet Call Centre or at a fastjet shop.

 

4. How much do you charge for extra baggage?

 

All fees and charges are listed in the Fees and Charges section of our website.

If you know you require an additional checked baggage allowance we recommend you prebook online or opt for a FlexiFlyer fare which includes two (2) pieces of free Checked Baggage. For more information view the Baggage section.

Remember that your Cabin Baggage is free provided it does not exceed 7 kg and the allowed dimensions of 55 x 35 x 20 cm. If it exceeds the weight and size dimensions prescribed the item will be treated as Checked Baggage in accordance with the free baggage allowance. If the item is in addition to the free allowance used, you will be charged for an additional checked bag in accordance with our fees and charges rate at the airport.

 

5. How much does it cost to make changes or cancel your booking?

 

Fastjet permits changes to a booking subject to a change fee and/or fare difference as per the fare rule. Change fees apply to all ValueFlyer fare options whilst FlexiFlyer fare options permit unlimited changes with no fees collected from you. View our Fees and Charges section to see these amounts.

For more information on how to cancel or change your booking, click here.