Have a question about our fares? Or how to get the lowest fare for your flight? This section answers all your fare related questions.

1. What is the difference between ValueFlyer fares and FlexiFlyer fares?

2. Where and how do I find the lowest fares?

3. How can I find the lowest fares on the website?

4. Sometimes you do a promotion or sale. How do I get to find out about this?

5. Why do your fares change?

 

1. What is the difference between ValueFlyer fares and FlexiFlyer fares?

 

Our ValueFlyer fares offer the lowest prices including a free baggage allowance of one (1) item of checked baggage for free. ValueFlyer customers pay a change fee to change their flight, plus any fare differences if the same fare is not available.

Our FlexiFlyer fares offer customers more booking flexibility, a higher free baggage allowance of two (2) items of checked baggage, pre-selection of your preferred seat at no cost, priority check-in and boarding, departure lounge access and unlimited changes to your booking without having to pay a change fee. You will need to pay any differences in fares if the same fare is not available.

 

ATTRIBUTES

   FlexiFlyer

   ValueFlyer

*Changes to flight Free Charges apply
Checked baggage (23 kg) 2 1
**Dedicated check-in Yes No
**Priority boarding Yes No
**Airport lounge access Yes No
Seat selection Free Charges apply
Hand baggage (7 kg) 1 1
Light snack on board Yes Yes

*If the changes to the original booking result in a higher fare, the difference in fare will be charged to both ValueFlyer and FlexiFlyer bookings.
** This service is available for departures from Harare, Bulawayo, Victoria Falls and Johannesburg. 

For more details on our fare family click here.

 

2. Where and how do I find the lowest fares?

 

Our lowest fares are available through our website. Service fees and charges apply for bookings made via the Call Centre and fastjet shops.

 

3. How can I find the lowest fares on the website?

 

You can find the best deals and lowest fares by entering your preferred flight details (destination, departure and return dates) onto the Booking section of our website. Click SEARCH and our website will display our latest available fares for the dates you have indicated.

If your dates are flexible, you can use our month by month CALENDAR VIEW option to see on which days of the month you can find our lowest fares.

The earlier in advance you book your flight, the greater your chances are of securing a low fare.

Remember you can access our website from any computer, tablet, smartphone or mobile device.

 

4. Sometimes you do a promotion or sale. How do I get to find out about this?

 

To make sure that you do not miss out on our route promotions, sales, special fares and more, follow us on FacebookTwitter and Instagram.

 

5. Why do your fares change?

 

Our fare options are subject to availability at the time of booking. Flights departing during holiday peak seasons, over weekends and at peak times are typically in higher demand than those departing during mid-week or off-peak season. We suggest you book in advance to take advantage of our lowest airfare options.