fastjet Careers

Zimbabwe

Fastjet Zimbabwe Vacancy: Customer Experience Supervisors

 

Fastjet Zimbabwe is seeking driven individuals who have a passion for Aviation and dealing with customers from all over the World.

 

Base of Operation

Johannesburg OR Tambo International

 

Main Purpose

The main purpose of the Customer Experience Supervisor is to be directly involved with all customer interfacing activities within the airport environment, whilst acting as the fastjet representative for all operational and service queries by Handling Agent staff and customers.

 
Key responsibilities

 

  • Providing a welcome and informative service to all fastjet customers.
  • Assisting all customers with particular enquiries.
  • Ensuring all boarding areas are up to the fastjet standard.
  • Ensuring all arrangements for customers with special requirements are provided.
  • Assisting with any disruptions should they occur.
  • Supervising the effective handling and management of any ancillary sales.
  • Maintaining the effective communication and reporting with the Commercial and Ground Operations Management teams.
 
Minimum requirements and Experience

 

  • Hospitality/Travel & Tourism Diploma or equivalent qualification.
  • Airline/Airport Ground Operations qualification or working knowledge.
  • Five years’ experience in airline customer service and/or airline sales activities
 
Skills and Behavioural Competencies

 

  • Effective Communication Skills – verbal and written.
  • Analytical thinking
  • Resourcefulness
  • Problem solving skills
  • Confidentiality and prudence
  • Ability to work under pressure

 

Should you feel that you meet with the minimum requirements, and that you would love to join this dynastic and growing team, please send a Cover Letter and updated CV to [email protected] by quoting the following reference: FJWCES01

Taking your career places

 

Closing date for receipt of applications is 31 July 2019


Embraer E145 Captain

fastjet is pleased to invite applications from suitably qualified pilots for the position of Embraer E145 Captain for our Zimbabwean base in Harare.

General requirements
  • Zimbabwean citizenship or right to live and work in Zimbabwe
  • CAAZ ATPL (Captains) or CPL (First Officers)
  • Instrument Rating
  • Level 5 or 6 English Language Proficiency (Level 6 preferable)
Captains
  • Airline Transport Pilot’s Licence
  • Class 1 Medical
  • Minimum 4000 hrs total time, with 1000 hrs Jet Time
  • 500 hrs PIC on Jet above 18.5t

Type rated pilots may have an advantage. Requirements may be reduced for suitable candidates.

Taking your career places

Please submit your CV and brief covering letter all in PDF format to [email protected]
fastjet.com for everyone
42756/ZW/R4


First Officer

fastjet is pleased to invite applications from suitably qualified pilots for the position of First Officer for our Zimbabwean base in Harare.

General requirements
  • Zimbabwean citizenship or right to live and work in Zimbabwe
  • CAAZ ATPL (Captains) or CPL (First Officers)
  • Instrument Rating
  • Level 5 or 6 English Language Proficiency (Level 6 preferable)
First Officers
  • Commercial Pilot’s Licence (CPL)
  • Class 1 Medical
  • Minimum 1000 hrs total time
  • 200 hrs Turbine or Multi Engine P1 or combination thereof

Type rated pilots may have an advantage. Requirements may be reduced for suitable candidates.

Taking your career places

Please submit your CV and brief covering letter all in PDF format to [email protected]
fastjet.com for everyone
42756/ZW/R4


Engineers

fastjet is pleased to invite applications from suitably qualified Engineers for the position of Engineer for our Zimbabwean base in Harare.

Minimum requirements
  • Zimbabwean citizenship or right to live and work in Zimbabwe
  • Holder of a B1 type licence on ERJ145
  • Minimum of 8 year’s experience on narrow- and wide-body aircraft, having held a similar position in an airline environment
  • Good PC literacy and knowledge of CAAZ regulations
Taking your career places

Please submit your CV and brief covering letter all in PDF format to [email protected]
fastjet.com for everyone


South Africa

Fastjet Zimbabwe Vacancy: Customer Experience Supervisors

 

Fastjet Zimbabwe is seeking driven individuals who have a passion for Aviation and dealing with customers from all over the World.

 

Base of Operation

Johannesburg OR Tambo International

 

Main Purpose

The main purpose of the Customer Experience Supervisor is to be directly involved with all customer interfacing activities within the airport environment, whilst acting as the fastjet representative for all operational and service queries by Handling Agent staff and customers.

 
Key responsibilities

 

  • Providing a welcome and informative service to all fastjet customers.
  • Assisting all customers with particular enquiries.
  • Ensuring all boarding areas are up to the fastjet standard.
  • Ensuring all arrangements for customers with special requirements are provided.
  • Assisting with any disruptions should they occur.
  • Supervising the effective handling and management of any ancillary sales.
  • Maintaining the effective communication and reporting with the Commercial and Ground Operations Management teams.
 
Minimum requirements and Experience

 

  • Hospitality/Travel & Tourism Diploma or equivalent qualification.
  • Airline/Airport Ground Operations qualification or working knowledge.
  • Five years’ experience in airline customer service and/or airline sales activities
 
Skills and Behavioural Competencies

 

  • Effective Communication Skills – verbal and written.
  • Analytical thinking
  • Resourcefulness
  • Problem solving skills
  • Confidentiality and prudence
  • Ability to work under pressure

 

Should you feel that you meet with the minimum requirements, and that you would love to join this dynastic and growing team, please send a Cover Letter and updated CV to [email protected] by quoting the following reference: FJWCES01

Taking your career places

 

Closing date for receipt of applications is 31 July 2019