Airport Lounge Access

FlexiFlyer customers can sit back, relax, and enjoy the amenities in select lounges.

How to get your free access to the lounge

Our FlexiFlyer customers will be issued with a lounge pass or voucher at the FlexiFlyer dedicated check-in counter.

The voucher will have the details of the participating lounge that you are invited to relax in prior to boarding your flight.

Make your way through the security control points and present your voucher or pass at the participating lounge’s reception desk.


What you need to know

  • Lounge access is only available at participating lounges in the Harare, Bulawayo, Victoria Falls and Johannesburg airports.

  • Airport lounges are privately owned. Capacity limitations may apply. Operating hours and any restrictions are at the sole discretion of the lounge owners and management team. Fastjet cannot be held responsible for any circumstances beyond their control related to the access and use of the lounges.
  • Complimentary services may not be bartered or exchanged for any paid service and will be limited for the exclusive use of eligible customers only.

  • All services are available for use on day of flight only and in accordance with prescribed conditions of the service provider.

  • No complimentary service will be refunded if unused or where access to the designated lounge is capacity limited by the service provider.

  • Lounge access is available to FlexiFlyer customers from two (2) hours prior to departure.

  • A lounge pass is valid for a single entry and for the booked customer only.