Airport Lounge Access

FlexiFlyer Guest can sit back, relax, and enjoy the amenities in select lounges.

How to get your free access to the lounge

Our FlexiFlyer Guests will be issued with a lounge pass or voucher at the FlexiFlyer dedicated check-in counter.

The voucher will have the details of the participating lounge that you are invited to relax in prior to boarding your flight.

Make your way through the security control points and present your voucher or pass at the participating lounge’s reception desk.


What you need to know

  • Lounge access is only available at participating lounges in the Harare, Bulawayo, Victoria Falls and Johannesburg airports.

  • Complimentary services may not be bartered or exchanged for any paid service and will be limited for the exclusive use of eligible Guests only.

  • All services are available for use on day of flight only and in accordance with prescribed conditions.

  • No complimentary service will be refunded if unused.

  • Lounge access is available to FlexiFlyer Guests from two (2) hours prior to departure.

  • A lounge pass is valid for a single entry and for the booked Guest only.