You are almost ready for take-off. Here’s what you need to know.

Boarding pass

Your boarding pass includes the number of your boarding gate. You can find your boarding gate by checking the airport departure screens.

All fastjet flight numbers start with FN.


Priority Boarding

As part of our exclusive offering and benefits of choosing the FlexiFlyer fare, FlexiFlyer Guests can skip the boarding queue and head straight to the front of the line. Be the first to board the plane, settle into your seat and relax ahead of your flight. This benefit is available at the boarding gates in Harare, Bulawayo, Victoria Falls and Johannesburg airports.

The benefits of Priority Boarding shall remain subject to the airport facilities and or constraints and other environmental factors at each station.  


Opening and closing times

Boarding gates open 30 minutes before and close 20 minutes before the scheduled departure time.


Late arrival

If you arrive late (less than 30 minutes) before the scheduled departure time at the boarding gate you may be DENIED BOARDING. As a result, we recommend that you present yourself at the boarding gate no less than 40 minutes before the scheduled departure time of your flight.

Our tickets are non-refundable in the event of a late arrival or when you are unable to fly due to personal circumstances. See our cancellation policy for more information.