The earlier you arrive at check in, the quicker you can sit back, relax and look forward to your journey. Here’s what you need to know.

Opening and closing times

Our check-in desks open 2 hours before and close exactly 40 minutes before the scheduled departure time. 


What you should bring with you

When checking in, you will need to provide

  • proof of identification

  • your credit card if it was used to pay for the booking

A boarding pass or fastjet ticket will then be given to you to be shown at the boarding gate.


Late arrival

If you arrive at the check-in desk late (less than 40 minutes before departure) you will be DENIED BOARDING. 

Our tickets are non-refundable in the event of late arrival or when you are unable to fly due to personal circumstances. See our cancellation policy for more information.