Get important information, updates and answers to all your questions right here.
All information provided is in accordance with advice and guidance from the World Health Organisation (WHO)
Travel shops will reopen as from Monday 14th September. The Call Centre will reopen as from Wednesday 16th September.
Customers are reminded that they may enquire via our WhatsApp and Messenger chat platforms (Monday to Friday 0900 to 1700).
For more details on our contact information, please visit our Contact Us page
For all passengers holding confirmed travel reservations and for those making new bookings we are offering full flexibility as follows:
For more information on our Flexible Booking Change policy, click here.