Unaccompanied minors

We recognise that there are times when your child will take a journey without you, a school tour for example. However, they would still need to be accompanied by a responsible adult. Here’s everything you need to know.

We offer a Junior Explorer, Unaccompanied Minor service for children who are flying alone on any direct flight service across our domestic and international network.

Our Unaccompanied Minor service is mandatory for children between the ages of five (5) and under twelve (12) years who are travelling alone.

A child who has reached their 12th birthday and is not older than 15 years of age and is traveling unaccompanied is considered by us as a Young Passenger and may travel alone, with a secured booking as an adult. Customers may request our Junior Explorer service should the Young Passenger be travelling for the first time, or if it is preferred for assistance to be offered, always ensuring the safety and wellbeing of the young passenger.

 

 

HOW TO BOOK FOR AN UNACCOMPANIED MINOR “JUNIOR EXPLORER”

UNACCOMPANIED MINORS SERVICE FEE

BAGGAGE & PERSONAL ITEMS

CHECK-IN

TRAVEL DOCUMENTS

HELP THROUGH THE AIRPORT

BOARDING

CARE INFLIGHT

SUPPORT ON ARRIVAL AT DESTINATION

INFORM YOUR CHILD

TERMS AND CONDITIONS OF SERVICE