Fees and Charges

As a value-driven airline, and to keep your travel costs down, we give you the option to purchase travel extras. Here’s what you need to know.

New booking

We charge a service fee for new bookings. Find out what you will pay.

Checked baggage

Learn about checked baggage, fees and charges.

Seat selection

Learn how to pre-book your seat online. ValueFlyers pay a small fee to secure your seat. FlexiFlyer seat selection is free.

Booking Confirmation SMS

Have your booking confirmation sent to your mobile phone for a small fee.

Change flight date or time fees

We charge an administration fee for flight date and time changes to ValueFlyer bookings. Find out more.

Booking or tax refund

If we agree to refund your ticket, find out what service fee we will charge.

Name corrections (spelling corrections)

We don’t allow name changes only spelling corrections, provided it is no more than three characters. Find out more.

Excess weight per KG

Learn about excess weight charges (when your piece of checked baggage weight exceeds 23kg).

Infant

Learn about our reduced fares for infants.

Payment methods

All Credit / Debit Card and payments made in cash incur a service fee. Find out more.

GDS booking fee or Q charge

Only applicable to travel agents.