Fees and Charges

EXTRAS & ANCILLARIES

 

Seat Selection 
Charged per seat preselected, per flight.

USD ZAR ZWL GBP BWP
Standard Seat 8 124 3,040 6 96
Extra Legroom Seat 12 186 4,560 9 144

 

Extra Checked Baggage Piece(s) 
Charged per extra piece of checked baggage, per flight.
USD ZAR ZWL GBP BWP
Purchased Online 30 465 11,400 22.50 360
Purchased at Airport 40 620 15,200 30 480

 

Excess Checked Baggage Weight
Charged per extra kg, per flight.
USD ZAR ZWL GBP BWP
Purchased at Airport 10 155 3,800 7.50 120

 

Sporting Rifles  
Charged per rifle case, per flight.
USD ZAR ZWL GBP BWP
  40 620 15,200 30 480

 

Unaccompanied Minors  
Charged per unaccompanied minor, per flight.
USD ZAR ZWL GBP BWP
  80 1,240 30,400 60 960

 

ADMINISTRATION

 

Booking Change Fee  
Refer to Flexible Booking Change Policy.
Charged per passenger per segment changed.
USD ZAR ZWL GBP BWP
  40 620 15,200 30 480

 

Booking Refund Fee  
Charged per refund transaction.
USD ZAR ZWL GBP BWP
  30 465 11,400 22.50 360

 

Tax Refund Fee  
Charged per refund transaction.
USD ZAR ZWL GBP BWP
  10 155 3,800 7.50 120

 

Name Correction Fee  
Charged per name correction.
USD ZAR ZWL GBP BWP
  10 155 3,800 7.50 120

 

FlexiGo  
Charged per passenger per segment changed.
USD ZAR ZWL GBP BWP
GoEarlier - - - - -
GoLater - - - - -
GoFirm 40 620 15,200 30 480

 

Payment | Tingg Online Platform  
Charged per payment transaction.
USD ZAR ZWL GBP BWP
  5 77.50 1,900 3.75 60

 

Payment | Debit/Credit Cards   USD ZAR ZWL GBP BWP
  - - - - -

 

Payment | Electronic Funds Transfer USD ZAR ZWL GBP BWP
  - - - - -

 

Booking Confirmation
Charged per message.
USD ZAR ZWL GBP BWP
SMS Booking Confirmation 0.50 8 190 0.4 6
WhatsApp Booking Confirmation - - - - -

 

CARRIER IMPOSED FEES

 

Service Fee
Charged per passenger named on the booking, excluding infants.
USD ZAR ZWL GBP BWP
Applies to Online bookings where Pay Later option is selected as well as bookings/payments made at a travel shop or payment point.
 
10 150 15,200 8 120