Fees and Charges

EXTRAS & ANCILLARIES

 

Seat Selection 
Charged per seat preselected, per flight.

USD ZAR ZWL GBP BWP
Standard Seat 8 132 3,680 6.80 100
Extra Legroom Seat 12 198 5,520 10.20 150

 

Extra Checked Baggage Piece(s) 
Charged per extra piece of checked baggage, per flight.
USD ZAR ZWL GBP BWP
Purchased Online 30 495 13,800 25.50 375
Purchased at Airport 40 660 18,400 34 500

 

Excess Checked Baggage Weight
Charged per extra kg, per flight.
USD ZAR ZWL GBP BWP
Purchased at Airport 10 165 4,600 8.50 125

 

Sporting Rifles  
Charged per rifle case, per flight.
USD ZAR ZWL GBP BWP
  40 660 18,400 34 500

 

Unaccompanied Minors  
Charged per unaccompanied minor, per flight.
USD ZAR ZWL GBP BWP
  80 1,320 36,800 68 1,000

 

ADMINISTRATION

 

Booking Change Fee  
Refer to Flexible Booking Change Policy.
Charged per passenger per segment changed.
USD ZAR ZWL GBP BWP
  40 660 18,400 34 500

 

Booking Refund Fee  
Charged per refund transaction.
USD ZAR ZWL GBP BWP
  30 495 13,800 25.50 375

 

Tax Refund Fee  
Charged per refund transaction.
USD ZAR ZWL GBP BWP
  10 165 4,600 8.50 125

 

Name Correction Fee  
Charged per name correction.
USD ZAR ZWL GBP BWP
  10 165 4,600 8.50 125

 

FlexiGo  
Charged per passenger per segment changed.
USD ZAR ZWL GBP BWP
GoEarlier - - - - -
GoLater - - - - -
GoFirm 40 660 18,400 34 500

 

Payment | Tingg Online Platform  
Charged per payment transaction.
USD ZAR ZWL GBP BWP
  5 82.50 2,300 4.20 62.50

 

Payment | Debit/Credit Cards   USD ZAR ZWL GBP BWP
  - - - - -

 

Payment | Electronic Funds Transfer USD ZAR ZWL GBP BWP
  - - - - -

 

Booking Confirmation
Charged per message.
USD ZAR ZWL GBP BWP
SMS Booking Confirmation 0.50 8 230 0.4 6
WhatsApp Booking Confirmation - - - - -

 

CARRIER IMPOSED FEES

 

Service Fee
Charged per passenger named on the booking, excluding infants.
USD ZAR ZWL GBP BWP
Applies to Online bookings where Pay Later option is selected as well as bookings/payments made at a travel shop or payment point.
 
10 165 18,400 8.50 125