Fees and Charges

As a value-driven airline, and to keep your travel costs down, we give you the option to purchase travel extras. Here’s what you need to know.

New booking

We charge a service fee for new bookings. Find out what you will pay.

Priority boarding

Book now and skip the queue.

Checked bags

Find out where to book your additional baggage and what it will cost.

Sports equipment or music instruments

Find out what weight allowance we give and what it will cost.

Booking or tax refund

If we agree to refund your ticket, find out what service fee we will charge.

Seat selection

Pre-book your seat online and pay less. Find out more.

Name corrections (spelling corrections)

We don’t allow name changes only spelling corrections, provided it is no more than three characters. Find out more.

Bucket of Fish

Take up to 23 kg of delicious shrink-wrapped fish on board. Find out more.

Excess weight per KG

Find out what we charge for your excess kg.

Freighty

Pack more for less. Freighty can only be pre-booked.

Infant

We charge a reduced fee for parents travelling with children.

Change flight date or time fees

We charge an administration fee for flight date and time changes. Find out more.

Payment methods

All Credit / Debit Card and payments made in cash incur a service fee. Find out more.

GDS booking fee or Q charge

Only applicable to travel agents.

Storage fee

Do you need to store something? Here’s what we charge.