Change flight date or time fees

Change flight date or time more than six (6) hours before departure

BOOKING CHANNEL USD TZS ZMW ZAR KES UGX MZN GBP
Website $ 35 77,000 420 420 3,850 119,000 2,275 28
Call centre $ 45 99,000 540 630 4,950 153,000 2,925 36
Airport $ 45 99,000 540 630 4,950 153,000 2,925 36
Shops (Tanzania and Zimbabwe) $ 45 99,000 540 630 4,950 153,000 2,925 36

 

Change flight date or time within six (6) hours before but not later than 40 minutes before departure

BOOKING CHANNEL USD TZS ZMW ZAR KES UGX MZN GBP
Website $ 55 121,000 660 770 6,050 187,000 3,575 44
Call centre $ 65 143,000 780 910 7,150 221,000 4,225 52
Airport $ 65 143,000 780 910 7,150 221,000 4,225 52
Shops (Tanzania and Zimbabwe) $ 65 143,000 780 910 7,150 221,000 4,225 52

 

These fees are in addition to the fare difference between your original booking and the new booking.

Payments made with a Credit or Debit Card will incur a fee of 2.5% of the total amount.

Payments made in cash will incur a $5 cash handling fee.

Please see our Payment methods page for additional information.