Checked baggage

Checked Baggage Limited Offer
19 November 2020 - 10 January 2021

We have adjusted our baggage allowance and policy to accommodate the Checked Baggage Limited Offer valid for travel from 19 November until 10 January 2021, inclusive.

During this promotional period, all ValueFlyer passengers travelling between Harare & Johannesburg and Bulawayo & Johannesburg are permitted to carry a maximum of two (2) pieces of FREE checked baggage allowance with a combined weight of 40 kg  with no additional fees and charges. No additional checked baggage allowance may be added.

Our FlexiFlyer ticket holders are offered two (2) pieces of checked baggage allowance, with a weight allowance of 23kg per piece. An additional piece of checked baggage may be purchased from the airport sales desk before check-in. The fee to purchase an additional piece of checked baggage at the airport will be USD30.00 during this promotional period only.

Passengers travelling on all other routes are permitted to purchase one (1) additional item of checked baggage (23kg) allowance at the airport sales desk before check-in. The fee to purchase an additional piece of checked baggage at the airport is now USD30.00 during this promotional period only.

We may at times restrict the total number of checked baggage items accepted per aircraft in accordance with the prescribed payload conditions applicable for our Embraer ERJ-145 aircraft. We will do all possible to load all hold baggage but, in the interest of operational safety, we may opt to carry some baggage on the next available flight to your destination. You are advised that this arrangement for the same travel date especially during our peak travel periods and flights operated with maximum passenger capacities may not be achieved. In some instances, you will only be permitted the carriage of your free checked baggage allowance 

For those routes not included in the  promotional baggage allowance offer, the free baggage allowance for ValueFlyer fares shall  include one (1) piece of Checked baggage allowance and our FlexiFlyer fares shall include two (2) pieces of Checked Baggage, at a maximum weight of 23 kg each. Passengers may travel with one (1) additional piece of Checked Baggage. Checked Baggage may include sports equipment or musical instruments.

ValueFlyer fares include one (1) piece and FlexiFlyer fares include two (2) pieces of Checked Baggage, at a maximum weight of 23 kg each. Passengers may travel with one (1) additional piece of Checked Baggage. Checked Baggage may include sports equipment or musical instruments.

Payments made with a Credit or Debit Card will incur a fee of 2.5% of the total amount.

Payments made in cash will incur a cash handling fee.

Please see our Payment methods page for additional information.