Your on-board comfort is important to fastjet. It’s why we are dedicated to ensuring that, whatever your needs may be, we are adequately prepared to deliver an enjoyable journey.
Choose your preferred seat while booking your flight or at a later stage. We can help. Find out more.
Find out whether you might need to arrange a companion to assist you during your travels with fastjet.
What do we consider special assistance, and what to do if you need help during your travels.
Do you need assistance at the airport, would you like to travel with your guide dog, find out everything you need to know.
Find out how we can help you along your journey.
Do you need to inform fastjet of your disability, do we allow you to fly and more?
Can you fly, do you need to arrange pre-authorisation and much more. Here’s what you need to know.
How to travel with a wheelchair, what are the rules and more.
How to arrange wheelchair assistance, which type of assistance to select and more.
How to arrange pre-authorisation, what documentation to bring and more.
Are you allowed to fly, do you need to submit our medical indemnity form and more?
If you have a disability of any kind, or your mobility is reduced and you need assistance, we require that
you inform the fastjet Call Centre at time of booking. By doing so, we can provide you with necessary information to ensure the best journey possible.
your doctor or medical practitioner complete our Medical Indemnity Form.