Guests with Medical Needs

At fastjet we want your journey to be as comfortable as possible. If you have a medical condition or concern, you should always contact your doctor or medical practitioner to confirm your fitness to fly, as well as to fill in our Medical Indemnity form. It is also vital that you notify the fastjet Call Centre of your condition before completing your booking. Without authorisation from fastjet, we cannot guarantee that you will be allowed on board.

Travelling with medication

Do you need to declare your medication, where should you pack it and more?

Travelling with needles

Find out if we accept needles on board and whether you need pre-authorisation to carry them.

Do you have a pacemaker?

Everything you need to know about travelling with a pacemaker.

Do you have deep vein thrombosis (DVT)?

Do you need pre-authorisation to travel and a few tips on how to prevent DVT while travelling?

Do you have diabetes?

Find out if we allow you to bring your medication on board, whether you need pre-authorisation to travel and more.

Flying after an illness or operation

Can you fly, do you need to arrange pre-authorisation and much more. Here’s what you need to know.

Do you have allergies?

What do to if you have allergies and more!

Travelling while pregnant

How far along can you be before you are unable to fly and much more.

Travelling with a psychiatric disorder

What is a psychiatric condition and whether you are allowed to travel with fastjet.

Guidance for divers

For your own safety, here’s what you need to know about travelling after a holiday of deep sea diving.

Travelling with medical oxygen

Everything you need to know about travelling with medical oxygen.

Travelling with an infectious disease

What we classify as an infectious disease and whether you are allowed to fly.

Travelling with a broken limb or on a stretcher

Find out whether you need to book extra seats or if you will need to delay your flight until a later date.

Do you need a medical certificate to fly?

What you need to know and do to confirm your fitness to fly.

Do you require wheelchair assistance?

Find out how we classify wheelchair assistance and much more.