Although we’d like to, we cannot guarantee an allergy free environment on board or in any of our partner airport loungers. Here’s what you need to know.

If you have any kind of allergy that could result in an anaphylactic reaction we recommend that you carry your medication such as antihistamines or epipen in your hand baggage.


Nut allergy

Please be aware that we may sell peanuts on board. If you suffer from anaphylaxis we request that you notify the cabin crew who will stop the sale of nuts.

Our team will also ask other Guests not to consume nuts that they have brought on board with them. However, we cannot guarantee this, and will, despite all our reasonable efforts to accommodate your condition, not accept any liability in this regard.


Read our Terms and Conditions for more information.