Conduct on board

To ensure that every flight is a good flight, we do ask our Guests to be considerate of others on board. Here’s everything you need to know.

Alcohol consumption
 

If our crew perceives you to be intoxicated before the flight takes off, you will not be allowed to board. We also reserve the right to refuse to serve or sell alcohol to any Guest on board the aircraft.

Only alcohol purchased directly from the fastjet cabin crew may be consumed on board the aircraft. It is strictly forbidden to consume alcoholic beverages bought outside the aircraft. To do so may result in you facing prosecution.

 

Electronic devices
 

For safety reasons, we limit the use of cellular telephones, laptop computers, portable recorders, portable radios, CD players, electronic games or transmitting devices, including radio-controlled toys and walkie-talkies on board the aircraft. Cabin crew will inform you when electronic equipment may not be used. If you don’t comply, you could have your equipment confiscated for the duration for the flight. This does not apply to hearing aids and heart pacemakers.

 

What is considered unacceptable behaviour
 

We may take measures we deem necessary, if in our reasonable opinion, you conduct yourself aboard the aircraft so as to

  • endanger the aircraft

  • endanger any person or property on board the aircraft

  • obstruct the crew in the performance of their duties, or fail to comply with any instructions of the crew

  • contravene our policies and/or applicable laws or regulations, including, but not limited to, those with respect to smoking, alcohol or drug consumption

  • and/or behave in a manner which causes discomfort, inconvenience, damage or injury to other Guests or the crew.

 

Such measures include, but are not limited to, restraint while on the aircraft, and/or removal from the aircraft and refusal of onward carriage, and/or legal prosecution for the offences committed.

 

Flight diversion

If, as a result of your behaviour, we have to divert the aircraft to an unscheduled destination and offload you from the aircraft, you will be held liable for all costs.

 

Failure to comply

If you fail to comply with the provisions of this, or conduct yourself in any manner which is prohibited in terms hereof, you will also be held liable.