If you think you will need help at any given point in your journey, here’s what you need to know.

fastjet will assist you throughout your journey. From checking in at the airport to disembarking the plane, reacquiring your bags at the baggage claim and passing through immigration, we will ensure that you continuously receive assistance.

Our cabin crew will take you through a safety briefing. All have been trained to communicate with hearing-impaired Guests, and some may be able to communicate in sign language.


Do you need medical clearance?

Please note that we do not require medical clearance from your doctor to confirm travel with fastjet.

Read our Terms and Conditions for more information.