Cheap flights to Zimbabwe, South Africa and Botswana

Baggage Find out exactly what we allow on board, what must be checked in and what costs extra.
Check-in and boarding Opening and closing times, things you need to present at check-in and much more.
Special assistance All your questions answered here.
Travelling with children A helpful guide for parents and guardians travelling with minors.
Fees and charges Add travel extras online and save.

Baggage Find out exactly what we allow on board, what must be checked in and what costs extra.
Check-in and boarding Opening and closing times, things you need to present at check-in and much more.
Special assistance All your questions answered here.
Travelling with children A helpful guide for parents and guardians travelling with minors.
Fees and charges Add travel extras online and save.

Information Central > Passengers requiring Specific Assistance

Here’s what you need to know about travelling as a Guest with reduced mobility on fastjet.

Do you need medical clearance?

Please note that we do not require medical clearance from your doctor to confirm travel with fastjet.

We ask that you report to the fastjet check-in counters at least ninety (90) minutes prior to departure to ensure that we assist you first.

Travelling with a wheelchair or arranging assistance

You can travel with a personal wheelchair or pre-arrange wheelchair assistance at the airport. Contact the fastjet Call Centre for more information.

You can also read our Terms and Conditions for more information.

How can we help?

For some passengers travelling requires a little more planning. If you might need special assistance along your journey here’s how we can help.

Passengers with reduced mobility