We accept Visa and Mastercard credit and debit Cards.
We accept credit/debit card payments for a sponsored booking. A sponsored booking is a flight reservation booked and paid for on behalf of someone not named on the card used to make the payment. Therefore, the passenger is not the cardholder.
To ensure a quick, easy and more secure payment process, register your Card with 3D Secure.
How to pay for your booking using a Credit or Debit card.
We have partnered with Direct Pay Online (DPO) payment gateway to offer you an easy and secure way to process your card payments.
Please note that we only accept Visa and Mastercard credit and debit cards and that your card must be registered with 3D Secure to make a payment.
Credit and Debit Card transactions may incur additional fees from certain banks or financial institutions; always ensure that you are aware of your provider’s fee structures.
- Enter your personal details as well as your card details on the next page, accept the DPO Terms and Conditions and click Pay Now. Complete the 3D Secure verification process. Whilst your payment is being processed, DO NOT click the back arrow or close your browser. Please wait until you are redirected to the Confirmation page. If your payment was unsuccessful, you will be redirected to the DPO payment page where you can try again.
- After making a successful payment, you will be directed to your Booking Confirmation page. We will also email your fastjet confirmation to you and you will receive a transaction confirmation email from DPO. Should you receive your DPO confirmation page but not your fastjet Booking confirmation, please contact our call center for assistance, Do not attempt to process your payment again.
Should you have any queries about your transaction or need assistance with failed card payments, please contact DPO directly at [email protected]
3D Secure is an additional security layer for online credit and debit card transactions. The payment authentication process requires the cardholder to input a unique one-time pin (OTP) sent via SMS or to the cardholder’s mobile phone or depending on the bank this could be in the form of a password or approval entry required on the bank’s App.
Benefits of using the 3D Secure system
- The additional verification step protects you from fraudulent transactions.
- Payment is immediate.
New cardholders are automatically registered for 3D Secure. Please check with your bank if you are enrolled for 3D Secure, complete your registration prior to booking your fastjet flight as we are unable to facilitate the registration during the booking process. We advise that you contact your bank to determine if you must activate your card for 3D Secure online or at your nearest branch.
If your card is not activated, your payment will not be processed. You may use an alternative card to process payment or select our Pay later option to secure your flight for a short period whilst you register for 3D Secure.