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Customer service & Call centre

Do you need help with booking your flight? Or are you a travel agent wanting to register to use our Travel Trade Portal? Whatever you need, we are ready to assist you. Below you will find our contact details for the regions in which we operate. Give us a call.

Airport Offices

fastjet Zimbabwe Limited

1st floor
Domestic Terminal
R. G. Mugabe International Airport
PO Box AP160,
Harare,
Zimbabwe

Harare R.G. Mugabe International Airport

International Terminal Ticket Office
International Terminal, Ground Floor
Hours: Daily: 04h20 - 17h30 (Including Public Holidays)

Domestic Terminal Ticket Office
Domestic Terminal, Ground Floor

Hours: Open during hours of check-in only.

Bulawayo Joshua Mqabuko Nkomo International Airport​

Ground Floor Bulawayo

Hours: Open during hours of check-in only.

Johannesburg Oliver Reginald Tambo International Airport .

Operated by Menzies Aviation Terminal A. Departure Hall

Hours: Open during hours of check-in only

Victoria Falls Victoria Falls International Airport

Shearwater Aviation Office Victoria Falls Airport

Hours: Open during hours of check-in only.

Nelspruit Kruger Mpumalanga International Airport

R538 Plaston Road, Nelspruit

Hours: Mon to Fri: 09h00 – 15h00

Sat/Sun/Public Holidays: closed

Town Offices

Harare

9 Phillips Ave,
Belgravia,
Harare

Hours: Mon to Fri: 08h00 – 17h30

Sat: 08h00 – 14h00

Sun & Public Holidays: Closed

Bulawayo

Fazak Home & Hyper,
No. 4 Yellowood Lane,
Woodlands,
Bulawayo

Hours: Mon to Fri: 08h30 – 16h00

Sat: 08h30 – 12h00

Sun & Public Holidays: Closed

Victoria Falls

Shop 1-2 Sopers Arcade,
Shearwater,
Victoria Falls

Hours: Mon to Fri: 08h00 – 17h00

Sat: 08h30 – 12h00

Sun: Closed

Public Holidays: 08h00 – 17h00

Travel Trade Support

Zimbabwe

9 Phillips Ave,Belgravia, Harare

Hours: Mon to Fri: 08h30 — 16h00

Sat: 08h30 — 12h00

Sun/Public Holidays: closed

South Africa

Hours: Mon to Fri: 08h30 — 16h00

Sat: 08h30 — 12h00

Sun/Public Holidays: closed

United Kingdom

Hours: Mon to Fri: 08h30 — 14h00

Sat/Sun/Public Holidays: closed

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