Important news on our call centre number
We are conducting some maintenance to our phone lines. Therefore, if you need to contact our call centre please call the following temporary number +255 411 200 070 until further notice.
Important news for passengers flying to and from Johannesburg
Passengers are advised that the Department of Home Affairs has changed over to the Biometric system at OR Tambo International Airport. This may cause delays on International inbound and outbound passenger processing at the Immigration checkpoints. Passengers should be mindful of their connecting flight and adjust accordingly.
In response to these long immigration queues at OR Tambo Airport - Johannesburg, we have extended check-in times for all departures from Johannesburg.We will now open check-in desks 3 hours before your scheduled departure. This allows our passengers 1 extra hour to check-in, leaving more time for immigration. fastjet advise all passengers to allow yourself extra time for check-in and immigration at OR Tambo International Airport.